Effective Date: 01/01/2024

Factor Brokers, Inc., Dba Factor Plus (“FactorPlus,” “we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you access our website, communicate with us, or interact with our services, including by phone, email, and text message.

We may update this Privacy Policy periodically. If changes are made, we will revise the “Effective Date” above and may notify you through additional means as appropriate. We encourage you to review this policy regularly.

1. Information We Collect

a. Information You Provide to Us

– Name, email address, and phone number
– Business information
– Any other details you submit through forms, referrals, or communications
If you provide information about others (e.g., when referring a contact), we will only use it to fulfill your request and will not contact them without their independent consent.

b. Information We Automatically Collect

– Activity Data: Pages visited, time spent, links clicked
– Device Data: IP address, browser type, operating system, device ID, and network information
– Cookies & Tracking Technologies: We use cookies and third-party analytics tools (such as Google Analytics) to understand user behavior and improve our website. You can disable cookies via your browser, though this may affect site functionality.

2. How We Use Your Information

– Provide and improve our services
– Respond to inquiries or service requests
– Send confirmations, updates, or user satisfaction surveys
– Communicate marketing and promotional content (with your consent)
– Comply with legal obligations

3. SMS/Text Messaging Policy (A2P 10DLC Compliance)

By providing your mobile number and opting in, you consent to receive SMS/text messages from Factor Plus, which may include:
– Updates related to your account or inquiries
– Promotions and service announcements
– Transactional notifications
Message frequency may vary. Standard messaging and data rates may apply.

a. How to Opt-In

You may opt-in by completing a web form, checking a consent box, or texting a keyword (e.g., “JOIN”) to our designated number.

b. How to Opt-Out

You may opt-out at any time by replying “STOP” to any text message you receive from us. After you opt-out, we will no longer send text messages to your number unless you opt-in again.

4. Information Sharing

We do not sell or rent your personal information. We may share it with:
– Trusted service providers performing services on our behalf
– Legal authorities when required by law
– Buyers or successors in connection with a business merger or acquisition

5. Data Security

We implement reasonable safeguards to protect your data against unauthorized access, alteration, or disclosure.

6. Your Rights and Choices

You may:
– Request access or correction of your personal data
– Opt-out of receiving marketing communications
– Adjust cookie settings via your browser

To exercise any of these rights, contact us at the email or phone number listed below.

7. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, contact us:
Factor Brokers, Inc. dba Factor Plus
2100 Coral way Suite 200-4
Email: support@factorbrokers.net
Phone: 786-522-6185